Host/Hostess

We JW Marriott Hotel Pune is hiring energetic, passionate and experienced candidates for the position of Hostess.

Greeting guests, delivering correct wait times, and leading them to the dining and bar facilities are all tasks of the host/hostess. To ensure our visitors have a pleasant dining experience from the minute they arrive until they exit, you should have strong organisational and people skills. You should be able to work in shifts as well.

Finally, you'll ensure that our customers receive outstanding service and have a nice dining experience.

Responsibilities of Host/Hostess

Welcome guests to the venue

Provide accurate wait times and monitor waiting lists

Manage reservations

Provide menus and announce Waiter/Waitress’s name

Greet customers upon their departure

Coordinate with wait staff about available seating options

Maintain a clean reception area

Cater to guests who require extra attention (e.g. children, elderly)

Answer incoming calls and address customers’ queries

Assist wait staff as needed

Requirements and skills For Host/Hostess

Previous work experience as a Host/Hostess or Waiter/Waitress

Understanding of restaurant etiquette

Familiarity with health and safety regulations

Experience in managing reservations

Demonstrable customer-service skills

Excellent communication skills (via phone and in-person)

Strong organizational skills with the ability to monitor the entire dining and bar area

Availability to work in shifts as needed

Good physical condition to walk and stand during an entire shift