Receptionist and Housekeeping Staff

We are hiring a Receptionist, housekeeping staff to manage front office operations, ensure smooth guest experiences, and support daily administrative tasks. Key Responsibilities Manage front office duties, including guest interaction, phone calls, coordination, and daily operational support. Assist with guest check-ins and check-outs, manage reservations, address guest requests, coordinate billing, and follow up on complaints. Maintain accurate records, prepare shift handover notes, manage booking details, and ensure effective communication with housekeeping and other operational teams. Represent the property professionally, demonstrating a warm, helpful, and solution-oriented approach to all guests. Skills & Qualifications Prior experience in hotel front office, guest services, or reservations is preferred. Excellent communication skills, professional presentation, and confidence in guest interaction. Basic computer proficiency; experience with Property Management Systems (PMS), reservation software, or billing systems is an advantage. Ability to work rotational shifts and maintain composure under pressure.