Account Manager

We are hiring an energetic, passionate and experienced candidate for the position of Account Manager at St Laurn Hotel.

Duties and Responsibilities for Account Manager:

Developing and maintaining relationships with key accounts, including travel agencies, event planners, and corporate clients

Conducting sales calls and site visits to promote the hotel's facilities and services

Negotiating contracts and rates with clients

Coordinating with various departments within the hotel to ensure client needs are met, including the sales team, operations, and catering staff

Generating and analyzing sales reports to track progress and identify areas for improvement

Participating in industry events and networking opportunities to increase the hotel's visibility and attract new business

Providing excellent customer service to clients and addressing any concerns or issues that arise

Skills:

Excellent communication and interpersonal skills

Strong sales and negotiation abilities

Ability to multitask and manage multiple projects simultaneously

Proficiency in Microsoft Office and sales software such as Salesforce or HubSpot

Analytical and problem-solving skills to identify opportunities and address challenges

Ability to work independently and as part of a team

Requirements:

Previous experience in sales or account management in the hospitality industry

Knowledge of hotel operations and services

Ability to travel as needed for client meetings and events

Availability to work flexible hours, including weekends and holidays, as needed by the hotel.