Duty Manager
About this opportunity
We are hiring passionate, energetic and experienced candidates for the position of Duty Manager at Hotel Prince Viraj .
Duties and Responsibilities of Duty Manager:
Keep track of monthly, quarterly and yearly goals
Work with management to assess and improve processes and policies
Monitor and report on revenue and cash flow
Uphold and enforce company policies
Train new hires
Address employee complaints or performance issues as needed
Check in with employees regularly to determine satisfaction
Schedule shifts
Help management create the department’s budget
Address customer issues and complaints
Schedule regular maintenance and cleaning of facilities
Meet regularly with upper management to stay informed on company issues
Oversee security of the facility
Requirements and skills
Minimum 2 years of work experience as a Duty Manager or similar management role
Previous experience in the industry preferred
Customer service experience
Knowledge of cash management and bookkeeping procedures
Team management skills
Strong organizational skills
Experience with facilities maintenance and/or security
Strong problem-solving skills
Availability to work in shifts including weekends
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