Sales Manager

We The Park Chennai is hiring dynamic, energetic, passionate and experienced candidate for the position of Sales Manager.

Duties and Responsibilities of Sales Manager:

Develop action plans and set objectives for increased revenue and maximum profit for hotel management

Implement sales and marketing strategies necessary for attracting clients to patronize a hotel

Maintain a clear understanding of hotel policies and ensure compliance

Carry out research and analysis to identify new markets and business opportunities

Oversee the hiring and training of hotel sales representatives and other hotel personnel

Seek out business with large organizations such as churches, sports clubs or corporate firms to convince them to patronize their hotel

Prepare and distribute promotional and advertisement materials to create awareness for hotel products/services

Maintain a complete knowledge of all the services a hotel provides so as to conduct successful sales

Explain and notify clients of recent upgrades and available options for hotel services

Oversee the management of client account and service tab

Collaborate with event and wedding planners to ensure increased patronage and hotel booking

Oversee the processing of payments and offering discounts to client when necessary

Assign job duties to hotel personnel and ensure effective performance of assigned tasks

Supervise the customer service unit of a hotel to ensure compliance with set standards of hospitality and customer service

Maintain contact with clients to obtain feedback and encourage continued patronage.

Skills And Requirements for Hotel Sales Manager Role

Education and Training: To become a hotel sales manager, you require a Bachelor’s degree in business studies, marketing, finance, in other similar field. You also require several years of experience as a sales or marketing representative, preferably in the hospitality industry

Persuasive Skill: Hotel sales managers are able to convince potential clients to subscribe to hotel services

Customer Service Skill: They courteously interact with customers and ensure their needs and requirements are met

Leadership Skill: They are well versed in coordinating and managing hotel human resources to ensure smooth operations and maximum profit

Pre-employment tests: To be hired as a manager in a hotel, some recruiters may require taking a test or two to confirm you are the right person for them. Find out the type of job assessment tests you may be required to take and how to make top scores.